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FAQ

MOST FREQUENT QUESTION - CUSTOMER

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Do I ride my own motorbike on the tour?

Yes sure, if you have a motorbike here. You will much be a good rider we can go together on the tour. However, we will not cover insurance for you. The price is less than $ 10 of the regular tour each person.

I am larger than the average Vietnamese person; can your drivers carry me?

Yes, absolutely! Our rides are placed through a rigorous riding test before they are hired to ensure they are confident and capable of carrying foreigners on their motorbike. Our cutoff weight is around 130 kilogram or 280 pound.

If I have food allergies?

We always bring along free rain ponchos for our customers to use during the tour. If it is a light rain, and we feel it's not too dangerous to ride, then we will continue with the tour. If it's a heavy rain, then we will ride you back to your hotel and only charge you for the time you actually spent on the tour. If it rains before the start of your tour, we will give you an option of cancelling your tour in full with no penalty. We will try to contact you at your hotel at least 1/2 hour before your scheduled tour time to discuss your options, whether it is a full refund or a rescheduling of your tour date and time.

Is there anything I should not wear or bring when I go through a tour?

You should wear comfortable clothes because Saigon is usually hot, however, women shouldn't wear skirts or dresses. As a precaution, please leave necklaces, dangly earrings and other easily stolen jewelry at your hotel. It's also recommended that you not use your camera while riding on the motorbike. If you want to take some photos, our guides will be happy to pull over so you can safely take pictures.

MOST FREQUENT QUESTION - PARTNER

What is Accident Coverage?

This is a guarantee from our Insurance company that if there is an accident on our tour that we will take you to the hospital and cover your injuries up to $5000 or 20.000.000 VND. This type of amount of money will go a long way here in Vietnam to cover most injuries sustained in an accident.